Serial entrepreneur Linda Jenkinson puts her heart and soul into her business work as the founder and Chairperson of LesConcierges. Her efforts are tightly woven alongside her and her philanthropic work, through WOW Investments, and her personal life. To Linda, all three aspects of her life are very connected.
Thread Publishing recently sat down with Linda to ask her about her plans for the future.
I suppose I am a bit unique because I was an outsider going from New Zealand into the US. Along the way, I figured out how to do all these things on my own, to understand how to secure my place at the table and move forward in business. I call them little formulas. Over time, I could see the value in these little formulas for people beyond myself. So I decided to write a book based on 12 formulas especially for New Zealanders and Australians – or for people who are on the outside of the system trying to figure out how it works.
Formulas for success
Anything can be turned into a formula. These formulas are all part of a process, like how you forget things that you’ve used to succeed. They can cover everything – from how to get into an Ivy League school, how to acquire companies or raise money, through to how to work out a way that you can get the best people around you. I have a process that I go through in my mind to figure out how to come up with the formula to solve the problem. It’s just how my mind works.
The world is changing so radically. I need to get involved and get others involved. Linda Jenkinson
For example, I used my niece as a guinea pig to try out one such formula because she wanted to get a job. I said, ‘Okay, I can show you an approach that would get you a job, but you also have to follow your instincts’. She says okay. So I said, ‘You watch how this formula works, let’s go through it’. I told her to do five specific things. She did two of the five, and didn’t get the job. That’s interesting isn’t it? Because I said you have to do all five …
So I gave her another shot. She wanted to get into Stanford for a high-level management program. I said, ‘Okay, I’m only going to do it if you do everything, if you do all five steps, because it’s a formula’. She did all of it, and she got into Stanford.
My niece got into a six-week program for undergrads where they get to go to Stanford business school and meet students from all over the world. Also she got a full sponsorship to attend! And then she got to run the VIP program for the New Zealand America’s Cup team in San Francisco for the summer. And all because a formula helped to kick-start this process.
Making a difference
From the very beginning, when I was 21 years old and newly graduated, I really wanted to make a difference. That has refined itself over the years, in terms of my ethos, into making a difference from a business perspective. It’s really evolved to have an overall social context.
At the moment I’m contemplating the next thing I’m going to do within the social space. I heavily debate with myself, ‘Is it better to write my book, to go and talk to people, and tell the stories that can really influence people? Or is it better to go and do something bigger and better and allow people to experience it experientially?’
I’m in a holding phase right now as I go through these kinds of questions – that means I’m sort of meditating for the year.
I’m really looking forward to being creative this year. The world is changing so radically that there’s really interesting stuff out there. But I need to get involved and get others involved. I have a different perspective on things – how business, philanthropy, creativity, technology and disruption can intersect – and I need to share it.
Linda Jenkinson is the co-founder and Chairman of LesConcierges. LesConcierges is the world’s premier provider of global concierge services and solutions, working as a strategic partner with their members to generate loyalty among customers and employees alike. Linda employs more than 500 employees speaking 16 languages across 89 cities.
Written by Thread Publishing (threadpublishing.com). Connecting the world one story at a time to bring humanity back into business. © 2015